Director of Laundry operations -Good Jobs in Saudi 2025
Job Title: Director of Laundry Operations
Location: Saudi Arabia
Contract Type: Permanent
Industry: Leisure, Travel & Tourism
Subsector: Facilities Management / Hospitality Services
Salary Package: Competitive (dependent on experience)
Recruitment Contact: Giulia Chirilov
Job Reference: JN-062025-6765152
About the Company
The hiring company is a top facilities management organization with a strong presence and reputation throughout the Kingdom of Saudi Arabia. The company has a reputation for providing advanced service solutions, which range from hard and soft FM to specialized services like industrial laundry services to hospitals, hospitality, military, and large-scale infrastructure developments.
This role comes at a time of expansion and strategic development in the company’s laundry division—providing an opportunity for a senior operations leader with a commercially oriented and technically astute strategy.
Role Overview
The Director of Laundry Operations is a senior-level executive leadership role, with ultimate responsibility for the management of the organization’s laundry business from end-to-end. This involves:
- Full profit and loss (P&L) accountability for the division
- Oversight of day-to-day operations and production cycles
- Maintaining quality standards and hygiene requirements
- Leading expansion and strategic partnerships
- Managing a large, multicultural team
- This is a position for a candidate who has a combination of technical expertise, strategic leadership, and commercial expertise, especially in the hospitality, healthcare, or industrial laundry industries.
Key Responsibilities
- Operational Leadership
Manage every detail of daily laundry operations, from receiving to washing, drying, ironing, folding, packing, and delivery.
Ensure maximum utilization of machines, preventive maintenance schedules, and workflows.
Implement and enforce standard operating procedures (SOPs) for all shifts and units.
Regularly monitor and enhance productivity, turnaround time, and customer satisfaction.
This involves collaborating with the engineering, production, logistics, and safety departments to make processes lean and output-driven without affecting quality.
- Financial and P&L Management
Have complete P&L of the division, with financial goals being achieved or surpassed.
Track cost controls, maximize utilization of resources, and optimize operational performance to enhance profit margins.
Create and present monthly/quarterly business performance reports to senior management.
Influence pricing initiatives, cost-per-item reduction, and strategic procurement programs.
This function needs high numeracy, budgeting, and forecasting skills, as well as investment justification for equipment, technology, or personnel.
- Quality Control & Compliance
Establish and execute effective quality assurance procedures, maintaining high standards of cleanliness, garment integrity, hygiene, and packaging.
Enforce health regulation compliance, particularly when working for hospitals or food & beverage businesses.
Establish and track KPIs for quality control, rewash rates, fabric wear, and customer complaints.
Regularly audit and take corrective measures to ensure international standards (e.g., ISO, HAACP where necessary).
This region calls for precision and a zero-tolerance policy against laxity in hygiene and quality, especially for critical customers such as healthcare institutions.
- Team Leadership & Workforce Management–Good Jobs in Saudi 2025
Manage a team of 150+ staff on different shifts or locations.
Set team goals, undertake performance assessments, and determine training requirements.
Ensure sufficient staffing, shift planning, and succession pipelines.
Build a culture of safety, discipline, motivation, and continuous improvement.
Experience of working with big multicultural groups, frequently encompassing blue-collar staff, supervisors, and technical professionals, is necessary.
- Business Development & Client Management
Manage and develop current client relationships (e.g., government, hotels, hospitals).
Develop new business prospects, such as strategic alliances, tenders, and service extensions.
Work in conjunction with the commercial/sales team to prepare competitive proposals.
Negotiate contracts, SLAs, and pricing models actively.
A proactive attitude is essential, with a capability to sense market trends and place the division as a market leader in terms of quality, reliability, and value-added services.
- Strategic Expansion & Innovation
Oversee projects pertaining to facility upgrades, automation, green laundry technology, or new site development.
Investigate and execute innovations like RFID tagging, centralized tracking, and ERP integration.
Place the division for growth by organizing operations in tandem with company Vision 2030 objectives and regional market needs.
Capital planning, ROI analysis, and adoption of technology are involved.
Candidate Profile
Experience Needed
Minimum 10–15 years of proven history in industrial laundry operations.
Previous level of Director, GM, or Senior Manager for a similar business.
Strong knowledge of commercial laundry processes, such as equipment (tunnel washers, dryers, ironers), chemicals, and textile handling.
Hands-on management of P&L ownership and financial reporting.
Proven leadership of groups of 150+ employees.
Experience with quality certifications, audits, and compliance.
Preferred Experience-Good Jobs in Saudi 2025
Background in healthcare laundry, hospitality, or facility management services industry.
Experience within the GCC region, with a good understanding of Saudi market dynamics.
Exposure to global standards of hygiene (e.g., HLAC, ISO 9001, or similar).
Skills & Competencies
Strategic thinking – capable of balancing operations with long-term business objectives.
Operational excellence – Six Sigma, Lean, or Kaizen certification would be an asset.
Strong financial acumen – capacity to analyze financial statements and manage CAPEX/OPEX.
Leadership & people skills – able to handle diverse teams with empathy and responsibility.
Crisis management – competent in problem-solving in stressful situations (e.g., equipment breakdown, delivery problems).
Tech aware – familiar with ERP systems, IoT for equipment monitoring, and automation laundry tools.
What’s on Offer
Competitive compensation package, proportional to seniority and experience.
Chance to be part of a well-established and expanding company with excellent financial health.
A strategic leadership position with scope to have a significant contribution and development of the business.
Work in an organization where innovation, process excellence, and customer satisfaction are integral drivers.
A long-term role with potential growth to COO-level or regional expansion leadership in the future.
