Administrative Assistant & Quality Executive-Dubai Amazing Jobs 2025
Job Title: Administrative Assistant & Quality Executive
Location: Six Senses The Palm Dubai, UAE
Employment Type: Full-time, Permanent
About Six Senses The Palm Dubai
Six Senses The Palm Dubai is an iconic luxury resort that is committed to redefining sustainable hospitality through a distinctive approach of reconnecting individuals with themselves, loved ones, and nature. Set on Palm Jumeirah, the world-famous Palm shaped island in Dubai, the resort provides a haven where guests are treated to exceptional service, wellness, and environmental stewardship all in harmony.
Part of the acclaimed Six Senses brand, renowned globally for its innovation in wellness, eco-friendliness, and luxury, Six Senses The Palm Dubai is dedicated to providing flawless service and memories that last a lifetime to our guests. We feel that each team member has an important role to play in bringing this vision to life, and we are looking for a very motivated and conscientious Administrative Assistant & Quality Executive to join our energetic team.
Role Summary
The Administrative Assistant & Quality Executive will act as an essential connection in guaranteeing the smooth day-to-day running of the resort’s administrative operations while leading the upkeep and improvement of quality and service standards according to Six Senses brand and Luxury Quality Assurance (LQA) standards.
This blended position demands an expert who is equally proficient in administrative coordination and quality management with a passion for hospitality excellence, keen eye for detail, and proactive attitude towards continuous improvement.
Key Duties– Dubai Amazing Jobs 2025
1. Administrative Assistance
- Greet visitors and callers warmly as the first point of contact and respond to queries, directing them accordingly and reflecting Six Senses’ hallmark hospitality.
- Operate office machines such as telephones, photocopiers, fax machines, and email systems effectively to assist different departments.
- Type, write, and circulate routine letters, minutes of meetings, reports, and presentations with accuracy and professionalism in communication.
- Create and maintain systematic paper and electronic filing systems for documents, correspondence, contracts, and other documents to enable easy retrieval of information.
- Help the General Manager and management team prepare meeting presentations, schedule coordination, and appointments.
- Attend or represent Company in meetings and training sessions as and when necessary, enabling effective cross-departmental communication of information.
- Maintain Six Senses guidelines and service standards at all times, fostering excellence and continuous improvement culture.
2. Guest Experience and Quality Assurance
- Audit and monitor service quality in all resort departments, such as rooms, food & beverage, and public spaces, against Six Senses brand standards and Luxury Quality Assurance (LQA) requirements.
- Regular quality audits, guest experience assessments, and checks on sustainability, with documented findings and comprehensive reports.
- Evaluate guest comments through systems like ReviewPro, Medallia, and TrustYou, and review areas of improvement and trends.
- Coordinate with department leaders to construct corrective action plans and oversee their implementation to achieve timely resolution of issues.
- Assist mystery guest audits, pre-opening standards checks, and operational readiness assessments to ensure high standards.
- Work with the Sustainability team to communicate Earth Lab projects and community engagement programs, supporting the resort’s environmental stewardship efforts.
- Lead by example, ensuring a high profile on the property and encouraging colleagues to maintain Six Senses’ principles of reconnection and wellbeing.
Candidate Profile
Education and Experience:
- A degree or diploma in Hospitality Management or an equivalent qualification from a reputable institution is strongly preferred.
- Minimum 1 year experience as an administrative assistant in a resort, hotel, or luxury hospitality setting.
- Minimum 2 to 3 years of experience in a quality assurance, guest experience, or rooms division position in a luxury or lifestyle hotel or resort.
- Knowledge of LQA standards and the auditing processes is a definite advantage.
Skills and Competencies:
- Strong organizational skills and attention to detail with the ability to handle multiple priorities effectively.
- Strong analytical skills with a good understanding of Microsoft Excel and knowledge of guest feedback and review platforms (e.g., ReviewPro, Medallia, TrustYou).
- Excellent written and verbal communication skills in English; fluency in other languages would be an advantage.
- Strong interpersonal skills and ability to work effectively within multidisciplinary teams and build positive working relationships.
- Ability to exercise discretion and confidentiality in dealing with sensitive information.
- Proactive and self-driven, with a commitment to ongoing personal and professional development.
- Flexibility to work flexible shifts and adapt to the changing needs of a luxury hotel environment.
Why Work at Six Senses The Palm Dubai?
- Be a Part of a Purposeful Brand: Work for a company dedicated to redefining luxury hospitality with sustainability, wellness, and connection to the community.
- Dynamic and Diverse Work Culture: Collaborate with an enthusiastic team in a culture of diversity, respect, and personal development.
- Professional Growth: Exposure to continuous training and development programs to enable you to grow your career and skills.
- Competitive Rewards: Competitive remuneration package and benefits to appreciate your effort and contribution.
- Location: Work at a legendary resort on Palm Jumeirah, a landmark property that is synonymous with luxury, innovation, and stunning surroundings.
How to Apply
If you are a driven hospitality expert who believes in delivering world-class service and strives for quality excellence, we encourage you to apply for this challenging opportunity.
Please send your CV together with a letter of application detailing your pertinent experience and why you feel you would be the best candidate for the Administrative Assistant & Quality Executive role at Six Senses The Palm Dubai.
Applications must be submitted to: [Insert application email or link]
Six Senses Commitment to Diversity and Inclusion
Six Senses The Palm Dubai is an equal opportunity employer. We value diversity and are dedicated to a workplace environment where everyone can thrive. We invite applicants with diverse backgrounds, experiences, and points of view to apply. Our work environment encourages fairness, respect, and opportunities for everyone to succeed.
About Six Senses
Six Senses was founded in 1995 as a luxury hospitality brand with a commitment to sustainability and wellness. Our global resorts, hotels, and spas combine outstanding service with cutting-edge environmental practices to deliver revolutionary guest experiences. Six Senses is dedicated to reconnecting guests with the world, with others, and with themselves through conscious travel.
Final Note
This is a special chance to join an innovative and world-renowned hospitality brand that is redefining the future of luxury travel with sustainability and authentic guest experiences. If you are meticulous, enthusiastic about quality, and eager to apply your skills in a dynamic setting, we welcome your application.
Become a member of Six Senses The Palm Dubai. Reconnect. Refresh. Renew.
