Data Risk And Control Manager-Bristol Best Risk and Control Job 2025
Data Risk and Controls Manager
Location: Bristol or London (Hybrid working model)
Salary: Bristol – circa £65,000 | London – circa £75,000
Contract Type: Full-time, Permanent
About the Role
At Aviva, we think that data is at the centre of how we can better serve our customers, innovate more quickly, and act with integrity. As we make our data-driven culture ever stronger, we’re searching for a skilled and enthusiastic Data Risk and Controls Manager to join our Customer & Marketing (C&M) Data Governance and Marketing team within our broader Customer Data Office.
This is a thrilling challenge for someone willing to take charge and be accountable for data risk management in a dynamic and growing space. You’ll be instrumental in how we control and manage data risks within our marketing and digital domains, so our teams can safely operate, be effective, and adhere to regulatory and governance requirements.
If you love data, risk, and control, and would like to work at the intersection of marketing, analytics, and governance, this job will provide you with the exposure, challenge, and opportunity for growth you are seeking.
Why this Role Matters-Bristol Best Risk and Control Job 2025
At Aviva, we’re leveraging data to make smarter decisions — from crafting customer journeys to maximizing our marketing efforts and digital experience. But with great power comes great responsibility. That’s where you come in.
As our Data Risk and Controls Manager, you will have responsibility for making sure that our teams grasp, recognize, and oversee the data risks in how we store, use, and gather customer and marketing data. You’ll be a go-to advisor to business stakeholders, advising them on best practice risk while supporting them to deliver safely and effectively.
You’ll help shape the way Aviva approaches data governance, risk management, and privacy compliance, influencing decisions that directly impact millions of customers. This is a role where your analytical thinking, control expertise, and communication skills will truly make a difference.
What You’ll Be Doing
As a Data Risk and Controls Manager, you’ll have a varied and dynamic workload, combining strategic oversight with hands-on responsibility. You’ll work closely with business leaders, risk teams, data specialists, and marketers to ensure our controls remain robust, relevant, and efficient.
Your key responsibilities will include:
Managing and Evolving Data Controls
Develop, maintain, and continuously improve data risk and control frameworks within the marketing and customer data environment.
Ensure all controls are still fit for purpose, effective, and in line with Aviva’s wider risk management standards.
Perform control reviews, note gaps or weaknesses, and collaborate with teams to develop and implement pragmatic improvements.
Establish and hold risk and control registers up to date, monitored, and reported accurately.
Advising and Supporting Stakeholders
Provide risk and control guidance and expertise to data, marketing, and digital teams to enable them to manage data responsibly and in compliance.
Work with other Group Risk, Legal, and Compliance colleagues to ensure that local practices are compatible with enterprise-level frameworks.
Enable the delivery of data-related projects with identification of main risks early and the application of relevant mitigations.
Be a main point of contact for all data risk and control issues throughout the C&M function.
Enabling Governance and Transparency
Prepare thoughtful reports and dashboards to monitor risk and control performance, trends, and remediation activity.
Apply data visualization software like Qlik to display complicated information in a clear and effective way to senior stakeholders.
Assist risk and compliance examinations, audits, and regulatory reviews by offering accurate documentation and evidence.
Encourage an environment of accountability and openness, making teams aware of their responsibility in data risk management.
Continuous Improvement and Collaboration
Look to streamline, automate, and standardize risk management practices.
Keep pace with new data risks and changing regulatory expectations, responding by modifying controls and frameworks.
Lead the adoption of Aviva’s risk management tools, e.g., IBM OpenPages (iCARE), to ensure proper and timely documentation of all risks and control activities.
Partner with colleagues in the Customer Data Office to embed consistent governance practices across the organization.
About You-Bristol Best Risk and Control Job 2025
This role is ideal for someone who enjoys problem-solving, influencing stakeholders, and translating complex governance concepts into practical action. You’ll combine a good understanding of data and risk management with the interpersonal skills to engage effectively across multiple teams.
We’re looking for someone who is proactive, detail-oriented, and confident operating in a challenging and fast-paced environment.
Skills and Experience We’re Looking For:
Proven experience advising on risk and control requirements, ideally within a large organization or regulated environment.
Familiarity with risk management frameworks and tooling, particularly IBM OpenPages (iCARE) or similar platforms.
Ability to maintain and manage risk and control registers, generate reports, and produce dashboards that drive actionable insights.
Excellent analytical skills, including the ability to detect weaknesses in controls, evaluate exposure to risk and suggest enhancements.
Strong communication and stakeholder management capabilities, including the ability to influence and challenge positively.
Data or digital or marketing experience or work with these teams is preferred but not required — passion to learn these functions is most important.
Qlik or other data visualisation tool knowledge is useful.
A self-starter attitude — proactive, detail-oriented, and adept at juggling multiple responsibilities.
What You’ll Get in Return-Bristol Best Risk and Control Job 2025
At Aviva, our purpose — “With you today, for a better tomorrow” — is not just about our customers but also our colleagues. We aim to create a workplace where you can develop, flourish, and be yourself.
Here’s what you can expect:
Reward and Recognition
Salary: Approx. £65,000 (Bristol) / £75,000 (London), depending on skills and experience.
Bonus opportunity: Up to 10% of gross salary, depending on your performance and Aviva’s success.
Pension: Aviva will pay up to 14%, depending on your personal contribution.
Aviva-paid Private Medical Benefit, allowing you access to expert healthcare support when you need it.
Time Off and Flexibility
29 days of leave per year plus bank holidays, with the ability to purchase or sell up to five extra days.
Flexible working to fit your life — most colleagues divide their time between home and office (approximately 50/50).
We offer part-time, job share, and flexible working — we will work with you to establish what best fits.
Investing in You
Ongoing learning and progression opportunities to enhance your data governance, privacy, and risk management skills.
Opportunities for mentoring, professional certifications, and internal career moves throughout Aviva.
A maximum of £1,200 worth of free Aviva shares annually through our Matching Share Plan, with the additional opportunity to benefit from our success through the Save As You Earn scheme.
Further Benefits
Aviva products up to 40% discounted, and a variety of retail and lifestyle discounts.
Unbelievably helpful policies, such as increased parental and carer’s leave.
Wellbeing programs and access to mental health — we’re serious about your wellbeing.
The chance to make a difference: Aviva Communities where you can use three paid volunteering days every year to support a cause that’s important to you.
Our Culture and Commitment to Inclusion-
We’re happy to be an equal employer — Aviva’s for everyone.
We believe that diversity of thought, background, and experience makes us stronger. That’s why we welcome applications from all experiences and backgrounds, even if you don’t meet all the requirements listed.
We treasure flexibility, teamwork, and genuineness, and we encourage you to show up with your entire self. If you want to work remotely, part-time, or in a blended approach, we will strive to make it happen for you and for our customers.
How to Apply
Ready to leave your mark? We’d love to hear from you.
To apply, please complete your application online via our careers portal. If you need a different way to apply, please get in touch with:
Chloe Nettley – 07795 207964
chloe.nettley@aviva.com
