E-Commerce-Best Saudi Jobs 2025
Head of E commerce
Head of E-Commerce (Retail)
Location: Riyadh, Saudi Arabia
Type: Permanent, Full-Time
About the Opportunity
Do you want to make your mark on the future of digital commerce in the retail beauty and personal care industry? A leading and well-known retail business based in Riyadh is looking for a visionary and achievement-focused Head of E-Commerce to drive the launch and growth of their first online sales platform. This is a rare chance to create a digital commerce engine from scratch — one that will have a profound impact on the growth path of a dominant retail brand in the marketplace.
With its far-reaching goal of extending its market footprint beyond physical stores, the company is ready to revolutionize its customer experience and access new markets through innovative digital solutions. The ideal candidate will have complete responsibility for the e-commerce strategy, design and implementation, paving the way towards sustainable success.
About the Company
Our client is a widely respected retail company, famous for its vast array of beauty and personal care brands. With decades of experience in brick-and-mortar retail, the brand is synonymous with quality, innovation, and customer service. The company is now undertaking an exciting journey of digital transformation, with the objective of establishing strong roots in the rapidly growing e-commerce space.
Their ambition is to provide an uninterrupted, omni-channel shopping experience that addresses the changing needs of their customers. Through the integration of in-store excellence with digital ease, they seek to reinforce brand loyalty and increase market share in the Kingdom of Saudi Arabia and the GCC region.
Role Overview
As E-Commerce Head, you will be tasked with designing and delivering the company’s full digital commerce strategy. From idea generation and platform choice to complete launch and beyond, this is a role that demands an intellectually robust and operationally mature strategic thinker, technical literacy, and strong leadership skills. You will collaborate with cross-functional groups, vendors, and executive management to deliver the vision for e-commerce.
This is a hands-on leadership position that demands strategic vision and tactical implementation. You will have the freedom to make key decisions with the comfort of having the support of a team-oriented and development-focused executive group.
Key Responsibilities
Platform Development & Launch
Oversee end-to-end development, design, and launch of the company’s first-ever e-commerce website.
Work with technology vendors, design partners, and internal stakeholders to establish site architecture, UX/UI, feature roadmap, and platform choice (e.g., Shopify, Magento, or bespoke solutions).
Ensure smooth integration of backend systems such as ERP, CRM, inventory management, and logistics providers.
Digital Sales Strategy & Execution
Create and execute a strategic e-commerce plan to fuel revenue expansion, enhance customer experience, and optimize operational effectiveness.
Control the online product portfolio, price, merchandising, content, and promotions to provide a compelling customer experience.
Identify and leverage emerging trends, shifts in consumer behavior, and seasonal selling opportunities to drive maximum online sales.
Marketing & Customer Acquisition
Drive digital marketing campaigns, including SEO, SEM, email marketing, retargeting, influencer partnerships, and social commerce campaigns.
Establish primary customer acquisition metrics and campaign performance KPIs, utilizing analytic tools to monitor, report, and maximize ROI by channel.
Apply customer data and intelligence to develop personalized campaigns and enhance conversion rates.
Operations & Logistics
Collaborate with logistics partners to provide secure, cost-effective, and customer-centric order fulfillment.
Manage integration of secure, user-friendly payment gateways, fraud prevention solutions, and customer support modules.
Drive operational excellence through process improvement identification, shipping option optimization, and return rate reduction.
Team Leadership & Cross-Functional Collaboration
Develop and direct a high-performing e-commerce team (marketing, operations, content, customer service).
Work in close collaboration with retail, IT, finance, and supply chain units to reconcile online and offline strategies.
Regular performance reports and strategic updates to senior leadership.
Innovation & Continuous Improvement
Keep current with global e-commerce trends, technology developments, and competitor innovations.
Implement new digital solutions like subscription strategies, reward schemes, virtual try-on technology, and omni-channel capabilities (click & collect, in-store returns).
Assess and look to expand on third-party marketplaces (e.g., Amazon, Noon) and consider B2B digital selling prospects.
Qualifications & Experience
Must-Have Requirements:
Bachelor’s degree in Business Administration, Marketing, E-Commerce, or equivalent field.
Minimum of 7 years’ experience in e-commerce, with a minimum of 3 years in a senior leadership position.
Proven experience of developing or scaling e-commerce sites, preferably in the retail, beauty, or personal care space.
Demonstrated experience in website development project management, digital marketing initiatives, and customer experience enhancement.
Technical & Functional Skills:
Solid grasp of e-commerce sites, content management systems, UX/UI design principles, and mobile-first principles.
In-depth expertise with digital marketing applications and analytics platforms (e.g., Google Analytics, Meta Ads Manager, Klaviyo, HubSpot, etc.).
Experience with CRM systems, ERP integrations, and e-commerce logistics workflows.
Leadership & Business Acumen:
Entrepreneurial attitude with the capability to work in a fast-paced, high-growth environment.
Strong leadership, communication, and stakeholder management skills.
Data-driven decision-maker who thrives on delivering measurable results and outstanding customer experiences.
What’s on Offer
This opportunity presents a genuinely unique and fulfilling proposition for a focused e-commerce professional:
Leadership Autonomy – Be completely responsible for a greenfield e-commerce project with the autonomy to create and direct the strategy.
Growth Opportunity – Be part of a company at the forefront of digital change, with strong support and clear long-term vision.
Dynamic Environment – Join a creative, forward-thinking organization dedicated to excellence and customer satisfaction.
Attractive Compensation – Competitive pay and benefits package, based on experience and performance.
Are you ready to drive the Digital Future of Retail?
As an experienced e-commerce professional with a passion for digital innovation and proven success, we’d like to hear from you.
Apply today or reach out:
Harisha Rajasekharan
Reference: JN-092025-6846452
Job Summary
Job Title: Head of E-Commerce
Industry: Retail – Beauty & Personal Care
Location: Riyadh, Saudi Arabia
Industry: E-Commerce / Retail
Employment Type: Permanent
Reference Number: JN-092025-6846452
Consultant Contact: Harisha Rajasekharan
https://www.michaelpage.ae/job-detail/head-e-commerce-retail/ref/jn-092025-6846452
